Security

The Malaysian Communications and Multimedia Commission (MCMC) has issued an advisory following Apple’s release of an important security update that addresses multiple iOS vulnerabilities, including an exploit chain known as ‘DarkSword’.

Updating your device to the latest iOS version helps protect it from unauthorised access and ensures a safer experience when using AmOnline.

How to update to the latest iOS version:
Go to Settings > General > Software Update, then install the latest update available.

To enhance the security of your device, AmOnline App scans your device for malware and unofficial apps that may pose potential risk. Kindly be assured that no personal data will be accessed or collected during this scanning process.

To ensure secure banking, we required your permission to scan your device for malware and unofficial applications that may pose potential security risk.

By providing consent to scan your device, you will enjoy the full benefits of the AmOnline app and uninterrupted access to our digital banking services.

Malware refers to malicious software that can put your banking information and online banking security at risk. 

This means we have detected malicious apps on your device.

You will need to remove all malicious apps stated on the screen before you are able to use AmOnline App again.

It means any applications that you installed from unofficial sources like unofficial apps stores or 3rd-party websites, including modified APK files. These risky applications may contain harmful or altered code that could compromise your devices.

Unofficial apps on your device may expose you to potential security risks and compromise the safety of your account and personal information.

We strongly recommend removing any unofficial apps and downloading apps only from trusted sources such as the Google Play Store or Huawei AppGallery.

You may continue using the AmOnline App. However, by proceeding while unofficial apps remain installed on your device, you acknowledge and accept the associated security risks.

Developer Mode is a hidden menu on smartphone designed for software developers to test, debug and customize their applications and device settings.

Developer Mode may bypass the standard security protection, compromise sensitive data and allow installation of unverified applications.

For safer banking, we strongly recommend switching off Developer Mode before using AmOnline.

AmOnline will prompt you whenever Developer Mode is detected on your device. You may continue using AmOnline, but doing so while Developer Mode remains enabled may expose you to additional security risks.

Check these at your device:

1. Go to your device’s ‘Settings’
2. Search for ‘Developer options’
3. If ‘Developer options’ appears, it means the feature is enabled. Tap on it to open the settings.
4. Toggle the switch to turn it off.

Need more help? Refer here.

To protect your sensitive banking information, AmOnline App blocks screen mirroring, screenshot and recording features. This helps prevent unauthorized access or capture of your personal data.

This notification is triggered when your AmOnline account is accessed from a new PC/laptop web browser or new mobile browser.

If this wasn't you, take action immediately:

1. Change your AmOnline password.
2. Review your Recent AmOnline transactions.
3. Check your account transaction history for any unauthorized activity.