Payment

Pay to AmBank Credit Card​​

1. How can I pay my own AmBank credit card?

There are 2 ways to pay your own AmBank credit card. Go to AmOnline App and follow these steps:

  1. Tap on the “Transfer Money” menu > select the “Own” option and you will see your own AmBank currents/savings accounts, credit cards and loans/financing listed > tap on the credit card that you want to pay to.
  2. Tap on “Account” at the bottom menu > tap on the “Cards” > tap the credit card that you want to pay to > expand the “Details” and select the options available to pay.

Tips: You can now make payments to an AmBank credit card more conveniently using biometric authentication (Face ID, Touch ID, or Fingerprint), subject to your Quick Payment Limit.

2. How do I know how much I need to pay for my credit card?

Go to AmOnline App > tap on “Account” at the bottom menu > tap on the “Cards” > tap the credit card that you want to pay to > expand the “Details”. There are three options available:

OptionsDescription
Minimum PaymentThe minimum amount that you must pay for the current cycle statement.
Unpaid Statement BalanceThe amount that has yet to be paid for the current cycle statement
Current BalanceThe total outstanding amount for your credit card
3. How can I pay to other AmBank credit card?

Go to AmOnline App > tap on the “Transfer Money” menu > select the “New Recipient” option > select “Credit Card/-i” > select “AMBANK” at the Bank Name dropdown menu.

If you have saved someone else’s AmBank credit card details as favourite, then tap on the “Transfer Money” menu > select “Favourite” option > select the favourite credit card that you want to pay to.

4. Does “Other AmBank credit card” mean someone else’s credit card in AmBank?
Yes. “Other AmBank credit card” refers to another person’s AmBank credit card, not your own.
5. How can I make payments quickly and securely?

For a faster and more convenient payment experience, you can activate Quick Access in the AmOnline App. Once activated, you can complete transactions using biometric authentication (Face ID, Touch ID, or Fingerprint), provided the transaction amount does not exceed the maximum Quick Payment limit set by the bank.

Note: Biometric feature must first be enabled in your device settings before it can be activated through Quick Access in the AmOnline App.

Refer to “Quick Access” FAQ for the activation steps.

6. What is the allowable limit for payments to an AmBank credit card?

There are 2 types of limits applicable to payments made to an AmBank credit card:

  1. Quick Payment Limit – the transaction limit set by you for completing transactions using biometric authentication (Face ID, Touch ID, or Fingerprint).
  2. Daily Limit – the daily transfer limit set by you for payments to an AmBank credit card.

The applicable daily transaction limit depends on the type of AmBank credit card payment. Payments to your own AmBank credit card are subject to the "Own AmBank Account" limit, while payments to another person's AmBank credit card are subject to the "Other AmBank Account" limit. The maximum allowable limit for "Other AmBank Account" transfers is RM50,000 per day.

Important:

If you increase your personal limit, you will need to serve a cooling-off period.

For more information, please refer to the “Transaction Limit” FAQ.

7. Why do I hit cooling-off message and can’t perform payment to other AmBank credit card?
If you have recently bound your AmOnline profile to a personal mobile device, a predefined cooling‑off period will be enforced. During this period, certain transactions including payment to other AmBank credit card, will be temporarily restricted until the cooling‑off period is over. Refer to “Cooling-off Period” FAQ for more details.
8. Any charges when performing payment to AmBank credit card?
No, this service is free of charge.
9. How can I verify that I am paying to the correct person’s Ambank credit card?

For payment to other AmBank credit card, the recipient’s name will be shown on the Review page for you to verify the recipient’s name.

If the recipient’s name displayed is different from the person you intend to pay to, please do not proceed with the payment.

10. How can I edit the payment details when making a payment to AmBank credit card via the app?

You may tap the edit icon next to the field you wish to update on the Amount & Review page. This allows you to change the pre-filled information.

11. How do I share transaction receipt of the payment I just made?
After making a payment, you can tap on the ‘Share Receipt’ button. Alternatively, you can go to Recent AmOnline Transactions to view and share the receipt.
12. How do I view the details of my past transactions?
For transactions performed using AmOnline, you can view it in Recent AmOnline Transactions. Subsequently, you can also view your credit card transaction history in your Cards account details.
13. How can I make a payment faster without needing to enter the payment details every time?

For payment to other AmBank credit card, you can do so by searching for the transaction at Recent AmOnline Transactions, expand the transaction and select Repeat Transaction.  You will be navigating to the input page with all the payment details pre-filled for you and you will need to confirm it before proceeding for AmSecure Authorisation.

14. Can I schedule a payment to AmBank credit card?

Yes, you can either schedule a payment for one-time or recurring. To schedule a payment, go to AmOnline App and follow below steps:

  1. Tap the edit icon in the “Payment Type” field on the Amount & Review page > Select ‘Pay Later’.
  2. For one-time payment, select the date you want to pay. It must be at a future date.
  3. For recuring payment, select the ‘Set as recurring’ checkbox. Select the frequency and end date/number of times of your recurring payment.

You will receive notifications upon successful payment on the scheduled date.

15. Where can I view my scheduled payment?

Go to AmOnline App > tap “More” at the bottom menu > tap on “Scheduled Transactions”.

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