Tabung Haji
Link/Delink Tabung Haji Account
1. Can I open a Tabung Haji account through AmOnline?
No, to open a new Tabung Haji account, visit any Tabung Haji branches / counter near you. Once you have opened your Tabung Haji account, you can link it easily on AmOnline.
2. Do I need to go to ATM to link my Tabung Haji account?
No, you can link your Tabung Haji account via AmOnline Mobile Application / AmOnline website.
3. What can I do with my Tabung Haji account(s) after I linked it on AmOnline?
You can enjoy these following services:
- View your accounts balances in real-time.
- View your accounts transaction history real-time.
- View / download mini e-Statement.
- Save up for your Hajj by transferring money to your Tabung Haji account(s).
4. How do I link my Tabung Haji account on AmOnline?
You can link your Tabung Haji account(s) easily on AmOnline without the hassle of going to the ATM by following these simple steps:
- Logon to AmOnline Mobile Application / AmOnline website.
- Go to Tabung Haji tile / tab at your dashboard and select “Link TH Account”.
- Enter your primary Tabung Haji account number.
- Approve with AmSecure.
- Done.
5. I have already linked my Primary TH Account, but why I still cannot see my Trustee Account(s)?
You need to link the Trustee Account manually by following these simple steps:
- Logon to AmOnline Mobile Application / AmOnline website.
- Select your primary Tabung Haji account.
- Go to Quick Actions > select “Link Trustee Account.
- Enter your Trustee IC Number and TH Account Number.
- Approve with AmSecure.
- Done.
6. Can I link third party Tabung Haji account on AmOnline?
No, you can’t. You can only link your own and your trustee Tabung Haji account(s).
7. Why do I encounter error when linking my Tabung Haji account(s)?
You may encounter error when linking Tabung Haji account(s) via AmOnline due to one of the following reasons:
- Your Tabung Haji profile is not updated.
- Your Tabung Haji account is inactive.
Please contact Tabung Haji Contact Centre (THCC) at 03-6207 1919 for assistance.
8. Once I linked my Tabung Haji account(s), can I delink it later?
Yes, you can delink your Tabung Haji account(s) by following these simple steps:
Select the Tabung Haji account > Manage > Delink Account.
9. Can I link my Tabung Haji account(s) again if I delink it accidentally?
Yes, you can link your Tabung Haji account(s) again.
10. Why do I see red indicator/exclamation mark at my Tabung Haji account?
Your Tabung Haji account may be inactive. Please contact Tabung Haji Contact Centre (THCC) at 03-6207 1919 for assistance.
11. My child turned 18 years’ old and I have upgraded the Trustee account to a Primary account at Tabung Haji branches/counters. What will happen to the Trustee account in AmOnline?
You will see a red indicator/exclamation mark at the Trustee account after logged onto AmOnline. Please proceed to delink the Trustee account from AmOnline.
12. My TH account has turned dormant or closed. What will happen to my TH account(s) in AmOnline?
Your TH account(s) will be auto delinked from AmOnline.
