Payment

Pay to AmBank Loan/Financing

1. How can I pay my own AmBank loan/financing account?

There are 2 ways to pay your own AmBank loan/financing account. Go to AmOnline App and follow these steps:

  1. Tap on the “Transfer Money” menu > select the “Own” option and you will see your own AmBank currents/savings accounts, credit cards and loans/financing listed > tap on the loan/financing account that you want to pay to.
  2. Tap on “Account” at the bottom menu > tap on the “Loan/Financing” > tap the loan/financing that you want to pay to > expand the “Details” and tap on the “Installment Amount” to pay.
2. What is the allowable daily limit for paying my own AmBank loan/financing account?

When you pay your own AmBank loan/financing using your AmBank currents/savings account, the transaction is treated as a transfer to your own AmBank account. Therefore, it is subject to the daily transfer limit for “Own AmBank Account”.

For example, if you set RM1,000 as your daily “Own AmBank Account” limit, then RM1,000 is the maximum amount you can pay to your own AmBank loan/financing account in a day.

To check or update this limit, go to AmOnline App > tap on “More” at the bottom menu > tap on “Transaction Limit” > expand the “Transfer” and look for “Own AmBank Account” limit.

Important:
If you increase your personal limit, you will need to serve a cooling-off period.

For more information, please refer to the “Transaction Limit” FAQ.

3. Does “Other AmBank loan/financing” mean someone else’s loan/financing in AmBank?
Yes. “Other AmBank loan/financing” refers to another person’s AmBank loan/financing account, not your own.
4. How can I pay to other AmBank loan/financing account?

Go to AmOnline App > tap on the “Transfer Money” menu > select the “New Recipient” option > select “Loan/Financing” > select “AMBANK” at the Bank Name dropdown menu.

If you have saved someone else’s AmBank loan/financing account details as favourite, then tap on the “Transfer Money” menu > select “Favourite” option > select the favourite loan/financing account that you want to pay to.

5. What is the allowable daily limit for paying other AmBank loan/financing account?

When you pay another person’s AmBank loan/financing using your AmBank currents/savings account, the transaction is treated as a transfer to another AmBank account. Therefore, it is subject to the daily transfer limit for “Other AmBank Account”.

For example, if you set RM1,000 as your daily “Other AmBank Account” limit, then RM1,000 is the maximum amount you can pay to the person’s AmBank loan/financing account in a day. Note: The maximum allowable limit for this category is RM50,000 per day.

To check or update this limit, go to AmOnline App > tap on “More” at the bottom menu > tap on “Transaction Limit” > expand the “Transfer” and look for “Other AmBank Account” limit.

Important:
If you increase your personal limit, you will need to serve a cooling-off period.

For more information, please refer to the “Transaction Limit” FAQ.

6. Why do I hit cooling-off message and can’t perform a payment to other AmBank loan/financing account?
If you have recently bound your AmOnline profile to a personal mobile device, a predefined cooling‑off period will be enforced. During this period, certain transactions including payment to other AmBank loan/financing account, will be temporarily restricted until the cooling‑off period is over. Refer to “Cooling-off Period” FAQ for more details.
7. Can I choose to pay the monthly installment amount or pay principal payment?
No, you can pay monthly installment amount only via AmOnline. Visit the nearest AmBank branches if you want to make principal payment.
8. Any charges when making a payment to AmBank loan/financing account?
No, this service is free of charge.
9. How can I verify that I am paying to the correct person’s Ambank loan/financing account?
For payment to other AmBank loan/financing account, the recipient’s name will be shown on the Review & Confirm page for you to verify the recipient’s name. If the recipient’s name displayed is different from the person you intend to pay to, please do not proceed and verify the details you have entered previously again.
10. How can I make a payment faster without needing to enter the payment details every time?
For payment to other AmBank loan/financing, you can do so by searching for the transaction at Recent AmOnline Transactions, expand the transaction and select Repeat Transaction. You will be navigating to the input page with all the payment details pre-filled for you and you will need to confirm it before proceeding for AmSecure Authorisation.
11. How do I share transaction receipt of the payment I just made?
After making a payment, you can tap on the ‘Share Receipt’ button. Alternatively, you can go to Recent AmOnline Transactions to view and share the receipt.
12. How do I view the details of my past transactions?
For transactions performed using AmOnline, you can view it in Recent AmOnline Transactions. Subsequently, you can also view your loan/financing transaction history in your Financing account details.
13. Can I schedule a payment to AmBank loan/financing account?

Yes, you can either schedule a payment for one-time or recurring. To schedule a payment, go to AmOnline App and follow below steps:

  1. After keying in your amount, choose “Pay Later”.
  2. For one-time payment, select the date you want to pay. It must be at a future date.
  3. For recuring payment, select the ‘Set as recurring’ checkbox. Select the frequency and end date/number of times of your recurring payment.     

You will receive notifications upon successful payment on the scheduled date. 

14. Where can I view my scheduled payment?

Go to AmOnline app > tap “More” at the bottom menu > tap on “Scheduled Transactions”.