ASNB
Link/Delink ASNB Account
1. What can I do with my ASNB account(s) after linking it on AmOnline?
You can enjoy these following services after you linked your ASNB account(s):
- View your ASNB Accounts Portfolio & Transactions in real-time.
- Subscribe more to your ASNB Funds easily.
- Buy new ASNB Funds that you are interested in anytime.
2. I am interested in viewing my ASNB Portfolio on AmOnline. What should I do?
The “Link ASNB Account” option is available under the Investment tab. You need to authorize via AmSecure to link your ASNB account(s) and you can view your ASNB Portfolio immediately after you have linked it successfully.
3. How can I link my minor ASNB Account(s)?
Once you link your own/primary ASNB Account, all minor accounts tagged to your primary account will be linked together.
4. Why am I not seeing my minor account(s) during linking?
Only minor accounts that are tagged to your primary account will be linked together. Please contact ASNB Customer Service at 03 – 7730 8899 for assistance if any of your minor account is not displayed during linking.
5. Why did I hit an error during linking?
Your ASNB Account or your ASNB Membership ID may be inactive, or you do not have any account yet with ASNB. Please contact ASNB Customer Service at 03 – 7730 8899 for assistance.
6. My ASNB Membership number has changed. Do I need to link it again in AmOnline?
Yes, you need to link again in AmOnline since your previous membership number is no longer valid.
7. Once I linked my ASNB account(s), can I delink it later?
Yes, you can delink your ASNB account(s) by following these simple steps:
Select the Own ASNB account > Manage > Delink Account.
Note: Please delete or cancel any existing scheduled transaction with ASNB before delinking your ASNB account from AmOnline. Refer to “Subscribe More ASNB” for steps on how to delete your scheduled transaction.
8. Can I delink only my minor ASNB account?
No, to delink your minor account, you must delink your own ASNB account.
9. Can I link my ASNB account(s) again if I delink it accidentally?
Yes, you can link your ASNB account(s) again.
10. My child turned 18 years old. What will happen to the minor account in AmOnline?
When your child turns 18 years old, ASNB will auto upgrade the minor account to an adult account. You won’t be able to view the minor account in your AmOnline thereafter.
