Always ensure the AmOnline URL is ‘https://ambank.amonline.com.my’ or AmAccess Biz is ‘https://biz.amaccess.com.my’.  Never access AmOnline from attachments or websites links or in any emails.

Be sure to download & update the AmOnline app or AmAccess Biz app ONLY from these legitimate stores: Apple App Store, Google Play Store or Huawei AppGallery.

Your security image for AmOnline or secret word for AmAccess Biz must always be displayed whenever you log in.

Never share your user ID and password with anyone including your immediate family member i.e. spouse, children etc.

Change your password immediately if you suspect it is known to a 3rd party.

Always access your online banking account from a secured location. Avoid public computer / WiFi.

Ensure that you have installed internet security cum anti-virus / anti-malware software on your computing devices for added protection.

“Report Fraud” at AmOnline app & web if found any suspicious activity on your AmOnline profile.

Always clear your browser cache when you log out of AmOnline or AmAccess Biz as they may contain your account numbers and other sensitive information.

Always check your account after making any transaction online. Verify whether the right amount has been deducted from your account. If you see any discrepancies in the amount, inform the bank immediately.

You must safeguard your TAC at all times. NEVER reveal a TAC to any third party, especially if you receive a TAC which you did not request. Always ensure the TAC SMS you receive matches your request while performing AmOnline transaction.

Do not use third party keyboard apps on your mobile device for online banking. A third party keyboard app can cause malicious or unintentional compromise of your banking data.

Do not use "jailbroken" / "rooted" devices or devices running on unsupported Operating Systems (OS) for online banking. “Jailbreaking” or “rooting” a device exposes the device to additional malwares which gain administrative or privileged access of your phone’s OS. Unsupported OS receives less or no security patches, resulting in your system being more vulnerable to viruses, malware, and other security / performance issues.

Trigger kill-switch if you notice any suspicious activity in your AmOnline to safeguard your bank accounts by tapping or clicking on "Deactivate AmOnline" button via app or web and follow the steps accordingly.

Authorise all of your online banking transactions with AmSecure, a better security replacement for SMS TAC, on your AmOnline app.