The All-New AmOnline is here

Designed with new features to make your everyday banking easy, simple and fast. Login now and experience it for yourself!

Watch this video for a quick intro to the All-New AmOnline.

Login now

 

Easy Apply – Supplementary Card

At AmOnline, it’s easier and faster now to apply for a Supplementary Credit Card for your loved one. There is no need to walk into our branch and no more filling up hard copy forms.

Check it out via AmOnline Web or Mobile App.

Easy Apply – Credit Limit Increase

Empower your Credit Card to work harder for you. Prepare for your dream holidays ahead by ensuring you have sufficient credit limits! At AmOnline, we provide you with the most convenient way to request a Credit Limit Increase, anytime, anywhere.

Check it out via AmOnline Web or Mobile App.

View all your accounts on one page

From the moment you login, you can now view all your accounts on one single page.

It is easy to manage your account effectively and efficiently.

Transfer funds conveniently

Transfer funds to your Favourite and non-Favourite accounts even when you’re on your mobile device.

Manage Favourites like your Contacts

Adding and managing Favourites are easy on the All-New AmOnline – just like how you do it on your mobile.

Pay your credit card bills in just one step

Credit card bill payment is now hassle-free and fast on the All-New AmOnline.

AMY™ – Malaysia’s first Virtual Assistant banking customer service

AMY™ is a virtual assistant in your AmOnline mobile app and she is designed to help you with your credit card related enquiries. AMY™ helps you through self-guided and chat menu interfaces. AMY™ also comes with a Smart Alerts feature where you will receive notifications of your application updates and offers tailored just for you.

Click here to view the AMY™ launch video.

If you are interested to find out more or need help opening a savings/current account with us, please click here.

What can AMY™ do?

You can manage your credit card via AMY™ seamlessly. From supplementary Credit Card application to increasing your credit limit while you are on holiday.

You can also report loss card via AMY™ without the hassle of calling in from abroad!

AMY™ will be at your service anytime, anywhere on AmOnline mobile app.

Experience AMY™ today

AMY™ is available only via the AmOnline mobile app. If you don’t have one installed, please download them by clicking on the icon below on your mobile phone:

Frequently Asked Questions

Find out the answers to the frequently asked questions about AMY™ here.

What is DuitNow?

DuitNow is a nationwide banking initiative that lets you receive payments by giving anyone your mobile number. No need to remember or reveal your bank account number anymore.

Kindly visit www.duitnow.com.my for more info.

Click here for FAQ.

What is DuitNow ID?

DuitNow ID, also known as National Addressing Database (NAD) ID, is a registered identifier which is linked to your bank account. The DuitNow IDs that can be used are as follows:

  • Your Mobile Number
  • Your NRIC Number
  • Your Passport Number
  • Business Registration Number (only SSM-registered businesses)

Click here for DuitNow National Addressing Database (NAD) ID T&C.

Do I need to register for DuitNow?

To receive DuitNow payments via your DuitNow ID, you’ll need to do a one-time registration. You may register for DuitNow via AmOnline, Contact Centre at +603-2178 8888, or via any AmBank branch.

To make DuitNow payments, you do not need to register.

DuitNow Pre-registration

DuitNow pre-registration applies to selected AmBank customers. If you are selected, you will be notified via your registered e-mail. Please call our contact center at +603-2178 8888 for DuitNow related queries.

Click here for DuitNow Pre-Registration FAQ.

Click here for an infographic.

How does DuitNow work?

To Receive Payments
Step 1: Register your DuitNow ID with AmBank
Step 2: Share your DuitNow ID to a payer and receive payments instantly

To Make Payments
Step 1: Log in to AmOnline via web or mobile and look for DuitNow
Step 2: Enter the payee DuitNow ID along with the payment details and confirm payment

Click here for DuitNow T&C.

Benefits of DuitNow

  • Enables you to make or receive payments within seconds, securely
  • No memorising of account numbers
  • FREE for all AmBank customers
  • All you need is a registered mobile number
  • Available on Internet & Mobile Banking

What is JomPAY?

JomPAY is Malaysia’s national bill payment scheme established and operated by MyClear, under the auspices of Bank Negara Malaysia with the participation of banks and large billers. With JomPAY, you can pay via any 40* Banks’ Internet or Mobile Banking using funds from your Savings, Current or Credit Card account.

Please visit here for the list of banks offering JomPAY

Benefits of JomPAY

  • Available on Internet & Mobile Banking of 40* Banks
  • Pay bills anytime
  • No waiting in line
  • Pay bills within minutes securely
  • No more cheque or cash payments
  • FREE for consumers

How JomPAY Work?

Step 1 : Look for the JomPAY logo and Biller Code on your bills or Invoices

Step 2 : Logon to Internet or Mobile Banking and look for JomPAY

Step 3 : Enter the payment details and confirm payment

Click here for more info.

What is A Biller Code?

A Biller Code is a unique number to identify a JomPAY Biller. You can find the Biller Code on your bill or invoice. Alternatively, click here for the list of Biller Codes.

Frequently Asked Questions

Find out the answers to the frequently asked questions about JomPAY here.

Our JomPAY Merchants

We have around 36 JomPAY merchants registered with us at the moment. We’ll keep adding to this list as more companies get on board!

Transaction Authorisation Code (TAC)

The introduction of Transaction Authorisation Code (TAC) is part of our ongoing commitment to implement best practices to protect the safety and security of AmOnline users when performing transactions via AmOnline.com.my.

In addition to Username and Password required to log into AmOnline.com.my, the TAC will provide a second level of authentication as a security check before performing specific transactions.

What is TAC?

A unique, 8-digit code that is a compulsory requirement for specific AmOnline transactions.

TAC is computer-generated and as added precaution, it:

  • Can only be used with your own AmOnline Login ID and Password.
  • Is only valid for one transaction within 2 minutes.

For more information, also see: 

 

When is TAC Required?

The TAC is required when performing one of these transactions::

  • Fund Transfer to 3rd Party/Interbank GIRO - To transfer fund to accounts (immediate and future dated)
  • Repayment to 3rd Party - To make any repayment to 3rd party accounts (immediate and future dated)
  • 3rd Party Account Maintenance and Interbank GIRO Account Maintenance - To add or delete a new beneficiary/beneficiaries
  • e-Remittance - To perform fund tansfer to the foreign currency account
  • eFixed Deposit/eTD - To perform eFixed Deposit/eTD placement and redemption
  • Change Password - TAC is required when you want to change password
  • Prepaid Top-Up - Top up your Mobile, Internet or IDD/STD Prepaid.

 

Security Information and Alerts

Protect yourself and your finances against phishing, fraud and scams by reading the following sections. Click on the following 3 most common types of e-banking scams to learn more about them.

Take this opportunity to also familiarise yourself with information about our security features:

 

Police Alert

  • NEVER respond to any phone call / SMS / e-mail requesting your bank account details
  • NEVER reveal your bank account details / ATM PIN / Internet Banking password to anyone
  • NEVER follow instructions from unknown party to do banking transaction or make changes to your bank account details
  • NEVER be a victim of schemes that sound too good to be true

  • JANGAN layan sebarang panggilan telefon / SMS / e-mel yang meminta butir-butir perbankan anda
  • JANGAN dedahkan maklumat akaun / nombor PIN ATM / kata laluan perbankan Internet anda kepada mana-mana pihak
  • JANGAN terpedaya dengan arahan orang yang tidak dikenali untuk melakukan sebarang transaksi atau perubahan butir-butir perbankan anda
  • JANGAN menjadi mangsa skim-skim yang menjanjikan pulangan yang terlalu lumayan

 

Hassle-Free Motor Insurance

Purchase/Renew via AmOnline anyday, anytime, anywhere.

Click here for further information.