Existing User

1

On the Home Dashboard, tap on ‘Activate Card’ under ‘Do More with AmOnline’.

2

Log in to your account by filling in your password.

3

Type in your Card Number and press 'Continue'.

4

You will receive an acknowledgement that your card is found.

5

Enter in your new PIN to continue the process.

6

You will be directed to the AmSecure Authorisation page. Click on 'Authorisation' to continue card activation.

7

Once authorised, you will receive a successful notification and you will be directed to your debit card section of the app.

 

Frequently Asked Questions

1. How do I participate and get the RM5 cashback?
All you will have to do is activate your new AmBank Visa Debit Card and spend a minimum of RM10 or more within promotion period from 1 Sep 2025 to 31 Dec 2025.
2. How do I know that I have participated in this campaign? Will there be any notification sent to me?

Yes, we will send AmOnline push notification to Visa Debit Cardholder with card status Unactivated. As long as you have fulfilled the criteria stated in the Terms and Conditions, among others.

  1. AmBank Visa Debit Cardholder
  2. The Visa Debit Card is activated within the Campaign Period
  3. Spend minimum of Ringgit Malaysia Ten (RM10) in single transaction within fourteen (14) days from date of Visa Debit Card activation and within the Campaign Period.
3. I'm an existing debit card customer and I activated my Visa Debit Card before 1 September 2025 . Am I eligible to participate in this campaign?
No. You’re not eligible to participate in this campaign if your Visa Debit Card is activated before 1 September 2025.
4. Is the promotion open to AmBank staff?
Yes, AmBank staff are eligible to participate in the campaign.
5. I am a new AmBank Debit Card customer to the bank, am I eligible to win the cashback?
Yes. The campaign is open to all AmBank Visa Debit Cardholder.
6. How will I know if I have successfully received the cashback?

You will receive a AmOnline push notification when the cashback is credited into your account within 30 Days after one month of Campaign cycle. Please take note that the winner’s selection is on a first-come, first served basis. The bank reserved the right to select the winner at its discretion.

7. Am I allowed to get the RM5 cashback more than one time?
No, if you are successful in receiving the RM5 cashback in one of the months during promotion period. You will not be eligible to receive the RM5 Cashback on the following months.
8. How many people stand a chance to get RM5 cashback?

There are 14,000 winners available throughout the campaign.

Campaign cyclesPrizeNumber of selected winners
1 Sep 2025 – 30 Sep 2025The cashback is 50% of the amount spent or capped at RM5, whichever is lower.Three thousand five hundred (3,500)
1 Oct 2025 – 31 Oct 2025Three thousand five hundred (3,500)
1 Nov 2025 – 30 Nov 2025Three thousand five hundred (3,500)
1 Dec 2025 – 31 Dec 2025Three thousand five hundred (3,500)

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