Your eStatement is now available on AmOnline

 

eStatement is an electronic version of your AmBank/AmBank Islamic account statements. Access, view and download your eStatements effortlessly anywhere, anytime!

Starting from 1 January 2025, eStatements will no longer be sent via email.

 

Benefits of using AmOnline to view your eStatement

 

Fast  
Fast

View your eStatement instantly on AmOnline

Convenient  
Convenient

Access your eStatement from anywhere at anytime

secure  
Secure

Retrieve your eStatement safely on AmOnline

Go Green  
Go Green

Pave the way for a greener tomorrow by reducing paper usage

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​Download the AmOnline app today

 

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​Learn more about AmOnline here

 

Simply follow these 3 easy steps to access your eStatement

 

Step 1-Prelogin  
STEP 1

Launch the app and tap “Register for AmOnline” to get started. Follow the steps to activate your AmOnline

Step 2  
STEP 2

Once done, tap on your “Account”.

Step 3  
STEP 3

Tap on the “eStatement” to view your monthly and annual eStatement

 


 

Have questions in mind? Click below to read our FAQ.

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Frequently Asked Questions

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1. How do I download the eStatement from AmOnline?

The eStatement can be downloaded from AmOnline web or mobile app by following the steps below:

Via website
Step 1: Login to AmOnline by keying in your Username and Password.
Step 2: Select your “Loan/Financing Account”.
Step 3: Tap on “eStatement”.

Via mobile app
Step 1: Launch the app and login by keying in your Username and Password.
Step 2: Select your “Loan/Financing Account”.
Step 3: Tap on “Quick Action”.
Step 4: Tap on “View eStatement” to view your monthly and annual eStatement.

2. When can I start downloading my eStatement from AmOnline?

The eStatement can be downloaded according to the statement cycle of the product you currently hold.

3. Will I stop receiving eStatements via email?

Yes, starting from 1 January 2025, eStatements will no longer be sent via email.

4. Why eStatements will no longer be sent via email?

eStatements will no longer be sent via email to benefit customers by:

  • Faster - You will be able to view the eStatement via AmOnline as soon as it’s available.
  • Convenient - The annual eStatement can be viewed anytime anywhere at your convenience.
  • Safe and Secure - The access to the eStatement via our secured website at https://ambank.amonline.com.my or mobile app is encrypted with individual password.
5. Do I need to pay for eStatement?

No, eStatement service is provided to you at no cost.

6. Is there any exemption given to this eStatement via AmOnline?

Yes, exemption is given to the following categories of customers who will continue to receive hardcopy statements:

  1. Senior citizens of 65 years and above
  2. Customers with disability
  3. Customers with no access to the internet
  4. Individuals who are still using the old Identification card number
  5. Non-Individual (excluding Sole Proprietor)

Should you require further assistance, please visit your nearest AmBank branch.

7. How do I register as an AmOnline user if I currently do not have one?

You can register for an AmOnline account via AmOnline mobile app. Please follow the steps below to get started:

Via mobile app
Step 1: Download and launch the new AmOnline app from your respective device’s authorised application store.
Step 2: Browse the carousel and tap on “Let’s Get Started”.
Step 3: Tap on the “Register for AmOnline” tile.
Step 4: Enter your preferred AmOnline credentials.
Step 5: Enter your ID Number and contact details.
Step 6: Enter your Loan/Financing Number.