AmBank offers flood relief assistance to affected customers in Selangor
AmBank Group reaffirms its commitment to assist individuals and small and medium enterprise (SME) customers impacted by the floods in certain parts of Selangor state particularly in Shah Alam, Klang and other flood-affected areas or regions designated as flood disaster areas by the National Disaster Management Agency (NADMA).
Jamie Ling, Group Chief Executive Officer, AmBank Group said “Our thoughts and prayers go out to those who are affected and displaced by the floods, as well as those that are responding with rescue and relief efforts. We are ready to assist our customers as best as we can during this difficult period. Our relief assistance is aimed at alleviating the financial burden of our customers, so that they can focus on recovery and restoring their livelihoods.”
The Flood Relief programme offers a moratorium of up to six months of monthly financing, and a waiver of any incidental or replacement charges for cheque books, ATM / Debit and Credit Cards. For application and more information regarding the Flood Relief programme, visit https://www.ambank.com.my/repayment-assistance/flood-relief-programme.
Meanwhile, customers are advised to use their AmOnline app or website for their banking needs. For assistance, customers may call AmBank Contact Centre at 03-2178 8888, operational daily from 9.00 a.m. to 9.00 p.m. or once the situation has eased, they can also approach our branches for assistance. SME and corporate customers are encouraged to contact their relationship managers for assistance.
AmBank tawar bantuan bantuan banjir untuk pelanggan terjejas di Selangor
Kumpulan AmBank menzahirkan komitmen untuk membantu pelanggan individu dan pelanggan perusahaan kecil dan sederhana (IKS) yang terjejas oleh banjir di negeri Selangor khususnya di Shah Alam, Klang dan kawasan-kawasan lain yang ditetapkan sebagai kawasan bencana banjir oleh Agensi Pengurusan Bencana Kebangsaan (NADMA).
Jamie Ling, Ketua Pegawai Eksekutif Kumpulan, Kumpulan AmBank berkata "Kami berdoa urusan mereka yang terjejas dipermudahkan dan usaha pemindahan dan operasi menyelamat berjalan lancar. Kami bersedia memberi bantuan kepada para pelanggan sebaik mungkin bagi meringankan beban kewangan sekaligus memberi ruang untuk mereka yang terjejas menumpu kepada pemulihan dan pembinaan semula kehidupan.”
Program Bantuan Banjir menawarkan moratorium sehingga enam bulan pembiayaan bulanan, dan pengecualian sebarang caj sampingan atau penggantian untuk buku cek, kad ATM / Debit dan Kredit. Untuk permohonan dan maklumat lanjut mengenai Program Bantuan Banjir, lawati https://www.ambank.com.my/repayment-assistance/flood-relief-programme.
Sementara itu, pelanggan dinasihatkan untuk menggunakan aplikasi atau laman web AmOnline untuk keperluan perbankan mereka. Untuk bantuan lain, pelanggan boleh menghubungi Pusat Perhubungan Pelanggan AmBank yang beroperasi dari 9 pagi hingga 9 malam di 03-2178 8888 atau apabila keadaan mengizinkan, mereka juga boleh hadir di cawangan-cawangan kami untuk mendapatkan bantuan. Pelanggan PKS dan korporat digalakkan menghubungi pengurus perhubungan mereka untuk mendapatkan bantuan.