AmBank offers flood relief assistance to affected customers in northern and East Coast states of Peninsular Malaysia

AmBank Group reaffirms its commitment to assist individuals and small and medium enterprise (SME) customers impacted by the floods in northern and East Coast states of Peninsular Malaysia and other flood-affected regions designated as flood disaster areas by the National Disaster Management Agency (NADMA).

Jamie Ling, Group Chief Executive Officer, AmBank Group said “Our thoughts and prayers go out to those who are affected and displaced by the floods, as well as those that are responding with rescue and relief efforts. We are ready to assist our customers as best as we can during this difficult period. Our relief assistance is aimed at alleviating the financial burden of our customers, so that they can focus on recovery and restoring their livelihoods.”

The Flood Relief programme offers a moratorium of up to six months of monthly financing, and a waiver of any incidental or replacement charges for passbooks, cheque books, ATM Cards, Credit and Debit cards. For application and more information regarding the Flood Relief programme, visit https://www.ambank.com.my/repayment-assistance/flood-relief-programme

Meanwhile, customers are advised to use their AmOnline app or website for their banking needs. For other assistance, customers may call the AmBank Contact Centre operating from 7AM to 11PM at 03-2178 8888 or once the situation has eased, they can also approach our branches for assistance. SME and corporate customers are encouraged to contact their relationship managers for assistance.