The primary objective of the client charter on granting financing to Small and Medium Enterprises (SME) is to educate SME customers on the various requirements for financing application such as information and documents.
PURPOSE OF LOAN
We offer a wide range of facilities to assist in financing of the following:
TYPES OF LOAN
Facilities offered under Conventional and Islamic Banking Concept ranging from; Overdrafts, Term Loans, Bank Guarantee, Equipment Financing, Bank Negara Malaysia Funded Schemes and loans under Credit Guarantee Corporation Malaysia Berhad Schemes.
All loan applications are to be accompanied with a letter the purpose and credit limit of the facilities applied, together with other relevant documents outlined in the loan application checklist. Please refer to nearest SME Banking Center or liaise with our SME Relationship Manager for a comprehensive checklist.
DURATION OF LOAN PROCESSING
Generally, the loan application process will take one month from the date of receipt of all necessary documents. Our Letter of Offer will be issued within 3 days after date of Approval.
AVENUES OF APPEAL
Decision on the appeal shall be notified in writing within 2 weeks from the date the Appeal is received. Any appeal on unsuccessful loan application can be submitted in writing to our Regional SME Banking Centers or Head Office, attention to:
Central Credit Process Team (CPT), SME Banking
Level 33 Menara Ambank
Jalan Yap Kwan Seng
50450 Kuala Lumpur
GL : 03-2167 3000 ext 76258/73120/73206 F: 03-21665681