Effective 1 January 2023, all Android users will need to update your devices’ Operating System (OS) to Android 10 and above in order to continue using the AmOnline app.

Frequently Asked Questions

How do I check and update my smartphone’s OS?

To check current OS version, go to Settings > About phone
To update OS, go to Settings > Software Update

What happens if I do not update my OS by the effective date?

You will no longer be able to use the AmOnline app on your Android smartphone. As such, you are advised to update your OS to Android 10 and above to avoid any usage disruptions.

Why can the AmOnline app be accessed using Android 10 and above, after the enhancement?

Regular OS updates improve the app performance, stability and security of your smartphone. This is an important measure to keep your online banking experience safe and secure.

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