As announced by the Prime Minister on 31 May 2021, and by The Association of Banks in Malaysia (ABM) and the Association of Islamic Banks in Malaysia (AIBIM) on 1 June 2021, we are offering the following packages to our affected customers:
|Category of Customers||Repayment Assistance|
| || |
| ||Lower monthly instalments payment, commensurate to the reduction in their income|
*any SME or microenterprise (as defined in the Guideline on SME Definition issued by SME Corporation Malaysia) that is not allowed to operate at the time of application due to movement control restrictions, i.e. businesses that are not on the list of permitted sectors as issued by the National Security Council or state governments.
Please be advised that:
Further to these:
For individual or business customers who are not eligible for any of the abovementioned schemes, we are also providing other Repayment Assistance Programmes to suit your financial needs and circumstances in our efforts to help alleviate your burden, subject to our internal evaluation
Any of the following loans/financing facilities which was approved before 1 June 2021 and remain performing, i.e., not in arrears exceeding 90 days as at the date of application by the customer:
The assistance will be available to eligible customers from 1 June 2021 until 31 December 2021.
All individuals and businesses in need of Repayment Assistance may:
For Hire Purchase Loan/Financing under the Hire Purchase Act, and Fixed Rate Islamic Financing, a supplementary agreement will be sent detailing the relevant changes in your loan/financing for your acknowledgement. This acknowledgement is required for the Repayment Assistance to take effect.
For Credit Card/-i, you may submit your request via AmOnline app. Kindly refer to ambank.com.my/btl6 for more details.
The Bank will not require documentation from customers to prove eligibility.
As for the recipients of Bantuan Sara Hidup (BSH), we will rely on the BSH data which will be provided by Bank Negara Malaysia (BNM).
However, the Bank may request for supporting documents from you for post-validation purposes.
The Repayment Assistance will be provided to eligible customers upon submission of your request, if you are in any of the abovementioned categories. No further approval is necessary.
For customers who are not eligible for any of the abovementioned schemes, we are also providing other Repayment Assistance Programmes to suit your financial needs and circumstances in our efforts to help alleviate your burden, subject to our internal evaluation. Your application should be approved within 48 hours should you meet the eligibility criteria.
You will receive an automatic acknowledgement of your application.
Following this, the Bank will notify you within 5 calendar days for individual and 14 calendar days for SME on your application status.
For customers who are not eligible for any of the abovementioned schemes, we are also providing other Repayment Assistance Programmes to suit your financial needs and circumstances in our efforts to help alleviate your burden, subject to our internal evaluation.
Yes, the Bank can accommodate the request from you, although you have already signed up for the existing Repayment Assistance/Payment Holiday and we will modify your assistance accordingly. However, we will discuss with you on the details of the changes that will take place prior to confirmation.
You can confirm the assistance required at any time between 1 June 2021 to 31 December 2021. Please take note:
We do understand that these are still challenging times. Hence, AmBank is committed in providing you with the right assistance and support in meeting your payment obligations.
However, before you confirm your selection, please be advised and acknowledge that:
Further to the above, you are also advised to understand the specific details on the cost implications of the assistance, before proceeding to confirm your selection. These include the details on the changes in the payment schedule whereby there will be an extension of tenure, increase in monthly instalment and any balloon/bullet payments due in the future.
Moving forward, in the event your financial status has improved, and you are capable to increase your monthly payments for your loan/financing, kindly contact us to revise the payment term.
Your CCRIS record will not be impacted by this Repayment Assistance Programme.
Updated as of 17 June 2021