Quick Access is a feature on AmOnline mobile app that allows you to leverage on biometric features available on your smartphone, or 6-digit secure AmOnline PIN to quickly access to the summary of your account information.
There are three types of Quick Access authentication:
Face ID is a facial recognition system introduced by Apple which can be used as an authentication for Quick Access. Face ID will be available only on iPhone X and above.
Touch ID/Fingerprint will be available on iOS & Android devices which support fingerprint sensor and scanning. Touch ID/Fingerprint registered on your mobile device can be used for Quick Access authentication.
AmOnline PIN is an authentication where you may use a 6-digit secure AmOnline PIN on a mobile device which does not support Face ID and Touch ID/Fingerprint to use Quick Access.
QuickAccess can be supported on the following devices:
Quick Access popup upon successful login at AmOnline
Standard Activation (if you have ignored the Quick Access “popup” previously)
You must download the AmOnline Mobile App and set up Face ID or Touch ID/Fingerprint on your device. You must also ensure that you grant permission to AmOnline to access your device Face ID or Touch ID/Fingerprint information.
Quick Access is accessible on AmOnline mobile app only.
Quick Access allows you a quicker access to the account summary page and view your account balances as compared to keying in username and password.
You may also call the contact centre to deactivate Quick Access.
You may login to AmOnline using your username, security image and password.
Biometric and AmOnline PIN Authentication are limited to viewing the account summary and to perform DuitNow transfer only. Access to any other features will require password authentication to safeguard your account.
Quick Access is safe to use as your biometrics and AmOnline PIN are encrypted and is securely stored in your device. The data does not leave your device and is never stored in the cloud, servers or anywhere else. Additionally, to safeguard your account, Quick Access will be disabled for devices which have been rooted or jailbroken.
It is advisable that you deactivate Quick Access from AmOnline mobile app before you switch the ownership of the mobile device to another person.
Once Quick Access is activated on your device, your account summary can be accessed with any fingerprints registered on your device. You are advised NOT to add any other person’s fingerprint in your device.