AmBank Secure is a higher security measure to ensure any transaction or accumulated transactions of the same transaction type above RM 10,000.00 in AmOnline is to be authorized using AmBank Secure mobile app. Once authorized in AmBank Secure, you then confirm the transaction in AmOnline to complete the transaction.
You are seeing this error because in order to perform a transaction of more than RM 10,000.00, you need to Setup AmBank Secure mobile app to authorize this transaction. Click on the “Setup Here” and you will be directed to settings screen.
You can download it from Google Play Store for Android and Apple Store for iOS devices.
Without your authorization, you will not be able to complete any transaction above RM 10,000.00
You can request for the Authorization again. If even after requesting again and yet you do not receive the notification, please contact our Contact Centre at 03-2178 8888 for assistance.
If you have encountered any suspicious transaction from your account, please contact our Contact Centre at 03-2178 8888 immediately to lodge a report.