AmBank Flood Relief Programme

Given the floods that have devastated several parts of Malaysia, we are committed to provide flood assistance to all our affected customers through our Flood Relief Programme.

This Programme provides targeted assistance to eligible customers who are struggling with the aftereffects of the floods. Customers are offered a moratorium of up to six months for all loans and financing facilities including credit card facilities, with no late or penalty charges imposed during the moratorium period.

To apply, kindly submit your request with your relevant supporting documents via any of the following channels within 60 (sixty) calendar days from the date the flood occurred:

  1. Email your request with your supporting documents documents (refer to FAQ No. 6) and indicate which facility/ financing you wish to apply together with a copy of your NRIC and provide your valid contact telephone number to
  2. Visit the nearest AmBank branch to you
  3. Call our Contact Centre at 03-2178 8888 (Individual Customers), operational daily from 7.00 a.m. to 11.00 p.m.

Click to view the Frequently Asked Questions (ENG | BM)


For Collection Enquiry

+603 2054 6688 (Monday - Thursday 8.45 a.m to 5.45 p.m / Friday 8.45 a.m to 4.45 p.m, except Public Holidays)