Dear Valued Cardholders,

Repayment Assistance Programme

This Repayment Assistance Programme is to provide assistance to our Credit Card/-i cardholders during these challenging times.

Under this Programme, our Credit Card/-i cardholders may choose to have their outstanding Credit Card/-i balances to be converted into a Term Loan/Financing over 36 months instalments with a 6-month deferment period; at an effective interest rate/management fee of 13% per annum.

Kindly take note that:

  • The interest/management fee on the Term Loan/Financing that is deferred will continue to accrue during the deferment period. This accrued interest/management fee will be billed to your statement balance on the 7th month, in accordance with your statement date.
  • If you have an existing Balance Conversion Term Loan/Financing, the existing Term Loan/Financing will be accelerated and the outstanding balances, together with any new Credit Card/-i balances, will be converted into a new Balance Conversion Term Loan/Financing with a 6-month deferment period. Any unbilled interest/management fee will be waived. The balances being converted for Credit Card-i will exclude management fees and late payment charges.
  • You may submit more than one request should you wish to perform a conversion for your other Credit Card/-i. However, you are only allowed ONE (1) time conversion for each card under this Programme.
  • This conversion is also applicable to your Supplementary Cardholder.
  • The eligible outstanding balance for conversion is a minimum of RM1,000 per card.
  • Kindly allow 5 working days for the processing of the conversion to Term Loan/Financing.

Eligible cardholders may apply for this Programme via:

  • Contact Centre at 03-2178 8888, operational daily from 8:00 a.m. – 8:00 p.m.; or
  • AmOnline app per the following guide:

How to Apply Balance Conversion into Term Loan Financing with 6-Months Deferment

If you have yet to register for our AmOnline mobile app, you may download it here.

If you have yet to register for our AmOnline mobile app, you may scan the QR code below.

The Repayment Assistance Programme is subject to the terms and conditions which are available here. You are advised to read and understand the terms and conditions prior to accepting the Repayment Assistance Programme.


Please note that by submitting the request, you hereby, declare that you have read, understand and expressly consent and authorise AmBank (M) Berhad/AmBank Islamic Berhad to convert the outstanding balances in your Credit Card/-i into a Term Loan/Financing with 6-Month deferment period under the Balance Conversion option (with fixed payment plan for Credit Card-i, if applicable).

The Bank shall reserve the right to approve/decline your application.


For our AmBank cardholders, we are offering complimentary protection from Covid-19 too. We are here to help you. Take care and stay safe.