Dear Valued Customers,

Following the Budget 2021 announcement, the Targeted Repayment Assistance (TRA) programme is to provide assistance to eligible cardholders upon confirmation of assistance required by customers.

Under the TRA programme, we are offering eligible credit card/credit card-i cardholders an option to convert their existing Balance Conversion to Term Loan/Financing and credit card/credit-i outstanding balances into a term loan/financing over 36 months instalments with 3-months deferment period; at an effective interest rate/management fee of 13% per annum.

Eligible cardholders may opt in for this Balance Conversion into Term Loan/Financing with 3-Months Deferment Programme from 23 November 2020 – 30 June 2021.


  • The interest/management fee will continue to accrue on the term loan/financing that is deferred during the deferment period. This accrued interest/management fee will be billed to your statement balance on the 4th month according to your statement date.
  • If you have an existing Balance Conversion Term Loan/Financing, the existing Term Loan/Financing will be accelerated and the outstanding balances together with any new credit card/credit card-i balances will be converted into a new Balance Conversion Term Loan/Financing with 3-Months Deferment. Any unbilled interest/management fee will be rebated. The balances converted for credit card-i will exclude management fees and late payment charges.
  • You may submit more than one request if you wish to perform the same conversion for your other credit card/credit card-i, but you are only allowed ONE (1) time conversion per card under this Programme.
  • This conversion is also applicable to your Supplementary cardholder.
  • The minimum outstanding balance eligible for conversion is RM1,000 per card.
  • Kindly allow 5 working days for the processing of the conversion to term loan/financing.

Eligible cardholders may apply for this Programme via:

  • Customer Contact Centre on 03-2178 8888 – daily from 8.00 a.m. to 8.00 p.m.; or
  • AmOnline app per instructions below

The Balance Conversion into Term Loan/Financing with 3-Months Deferment facility is subject to the terms and conditions available here. Please read and understand the terms and conditions of the term loan/financing facility.

Please note that by submitting the request:-

  • You declare that you have read, understand, expressly consent and authorize AmBank (M) Berhad /AmBank Islamic Berhad to convert your outstanding balances in your credit card/credit card-i to the Balance Conversion to Term Loan/Financing with 3-Months Deferment (fixed payment plan for credit card-i) facility.
  • The Bank shall reserve the right to approve/decline your application.

If you do not have our AmOnline mobile app, you may download it here.